Dear Federal Way Residents,

 

We apologize for any confusion caused by a recent mailing that many received from our Public Works Department.  We understand that some felt that it was directed specifically at your property.


We want to clarify that the mailing was not suggesting that the picture of the sidewalk raised by tree roots is your property.  The purpose was to inform and educate property owners in our community of their responsibilities to maintain and repair their sidewalks.


We have spoken with staff about your concerns and apologize for any misunderstanding.  We always strive to communicate with our community clearly and precisely, and we regret any confusion the letter may have caused.


Please note that while this is the overarching policy, we always take a case-by-case approach.  We encourage you to reach out and let us know your concerns about the sidewalk, as the City of Federal Way wants to understand the situation at your residence.

 

As the mailer was intended to be informational, there is no follow up required on your part. 


We always consider the fact that we work for you.  It is an honor doing so.


We appreciate your understanding.

 

EJ Walsh's Signature


 

 

EJ Walsh, P.E.

Public Works Director

253-835-2713

EJ.Walsh@federalwaywa.gov