While the City’s redesigned website was launched with digital accessibility at the forefront of design principles, we understand accessibility is an ongoing journey. The City is dedicated to ensuring the broadest access and seamless interaction for all users, of all abilities. As such, we acknowledge that there is still iterative work and improvements to be made. The City of Federal Way is committed to continuous improvement, refining website accessibility features, embracing feedback, and implementing enhancements as part of our commitment to inclusivity.


Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The City is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard; however, the City has prioritized accessibility conforming to WCAG 2.1 level AA in the broadest and most accessed areas of the website and will continue to expand the reach of that standard.

The City of Federal Way assessed the accessibility of the redesigned website using the following approaches:

  • Self-evaluation.
  • Colors were tested throughout the design process via oss-usa.com/color-check-ada-image-compliance.

Compatibility with browsers and assistive technology

The City of Federal Way’s website is designed to be compatible with the following assistive technologies:

  • This site is best viewed via Chrome, Firefox, Safari, or Edge
  • This has been optimized for Chrome Screen reader Extensions

The City of Federal Way’s website is not compatible with Internet Explorer.


Technical specifications

Accessibility of the City of Federal Way’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.


Measures to support accessibility

The City of Federal Way (City) takes or plans to take the following measures for website accessibility:


  • Consultation with the City’s Diversity, Equity, and Inclusion Analyst and Legal Department for accessibility standards, requirements, and recommendations.
  • Establish clear accessibility goals and responsibilities for website content.
  • Employ formal accessibility quality assurance methods.
  • Engage a design agency proficient in accessibility expertise.


We welcome your feedback on the accessibility of the City’s website. Please let us know if you encounter accessibility barriers or have suggestions for improvements:

We try to respond to feedback within 2 business days.


This statement was developed in part via the W3C Accessibility Statement Generator Tool in February 2024.